Message from the Superintendent
Cathay General Hospital operates a medical network encompassing medical center, regional hospital, district hospital, and clinic, responsible for providing healthcare services to northern Taiwan residents. Align with the LinYuan Group's three major sustainability pillars, the hospital is also committed to achieving net zero and the physical and mental health care of patients and staff.
Upholding Medical Responsibilities, Participating in Global Climate Action
Climate change is impacting human health and healthcare systems. Cathay General Hospital actively responds to the Sustainable Development Goals (SDGs), focusing on four major aspects - "greenhouse gases", "energy", "water resources", and "waste" - to engender carbon reduction actions. In 2024, we completed ISO 14064-1:2018 Greenhouse gases and ISO 50001:2018 - Energy management systems implementation. In the future, we will implement net-zero according to Ministry of Health and Welfare guidelines to jointly achieve the 2050 net-zero emissions aim.
Patient-Centered, Structuring a "Great Health" Society
Cathay General Hospital is committed to organizing a healthcare system that provides holistic care, with "To create a holistic and patient-centric health care organization" and "To strengthen critical care services" as development goals. The institution has repeatedly received accreditation as a medical center and teaching hospital, along with certifications as Healthy Hospitals, Age-Friendly Hospitals, and Tobacco-free Hospitals from the Health Promotion Administration (HPA). From 2023 to 2024, we were honered as one of the "World's Best Hospitals" with our excellent medical service quality recognized; additionally achieved 2 gold and 2 bronze awards in the Taiwan Sustainability Action Awards (TSAA), encouraging the institution to continuously advance a "Great Health society".
Strengthening Talent Foundation, Advancing international engagement
In response to population ageing, low fertility rate, and high turnover rate of nurses, talent shortage has become a major challenge for hospital operations. Cathay General Hospital is committed to creating a friendly workplace, not only improving salary and benefits but also optimizing employees' quality of life, such as organizing "CGH Family Day - Taipei Children's Amusement Park" and private movie screening. Additionally, through programs like "Nurse of the Month" and "Innovation Proposal Competition", we strengthen employee engagement and achievement recognition. The hospital also deeply cultivates talent development, receiving recognition from the Ministry of Health and Welfare's "Outstanding Talent Training Award" for three consecutive years. Internationally, the hospital actively hosts international medical personnel for clinical training in Taiwan, enhancing bilateral medical standards improvement and expanding Taiwan's global medical influence.
Looking Forward：Deepening Sustainable Healthcare
In 2024, Cathay General Hospital formally endorsed the "Hospital Sustainability Accord". Neihu Cathay Clinic achieved the distinction of being the first clinic in Taiwan to commit, symbolizing Cathay Healthcare Network's commitment and action toward sustainability. To deepen sustainability governance, in addition to establishing a "Sustainability Development Committee", we also launched sustainability talent training programs to build an anticipatory sustainability talent pool. The hospital is dedicated to continuously strengthening ESG practices, fostering resilient healthcare systems, and creating a sustainable foundation for future health and wellbeing.
Annual Highlights and Awards
Cathay General Hospital upholds the vision of "becoming the most trusted medical center by the public", continuously improving medical services and receiving external recognition. Not only have we won awards for medical quality and patient safety projects, but we have also achieved excellent results in sustainability-related awards in recent years.
